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FAQ

Find answers to common questions about our services.

We offer various banking services such as savings, loans, deposits, and other financial services tailored to meet our customers' needs.
To open an account, you need to visit our branch office with your identity documents and other supporting documents.
Currently, international transaction services are not available. We focus on local banking services to ensure optimal service for Cilacap residents.
Our savings account administrative fees are very affordable, starting from Rp 2,5 per month, depending on the account type selected.
To apply for a loan, visit our branch office or contact our customer service to obtain the application form and complete guidelines.
Currently, we do not offer mobile banking services. However, we are continuously working on developing digital services to make it easier for our customers.

Still have questions?

Feel free to contact us directly.

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